客戶(hù)提出的玻璃鋼格柵板目標(biāo)價(jià)太低,怎么回復(fù)
發(fā)布時(shí)間:2014-11-18 07:08:26 更新時(shí)間: 2022年2月9日點(diǎn)擊:171
基本上超過(guò)90%的玻璃鋼格柵板客戶(hù)會(huì)有還價(jià)的要求,怎么面對(duì)玻璃鋼格柵板客戶(hù)的還價(jià),我做了以下的接招總結(jié)。當(dāng)然在具體的業(yè)務(wù)操作中還要,具體問(wèn)題具體分析!
1. 以退為進(jìn):這個(gè)價(jià)格我們也能做,但是如果按這個(gè)價(jià)格做的話(huà),質(zhì)量會(huì)有所下降,請(qǐng)玻璃鋼格柵板客戶(hù)考慮!
Example : we can also accept price at USD 200 .however , the quality will be lowed than the one I have introduced to you at price USD 220 .pls considerate it !
Besides , I would like to tell you . we can even accept the price lower than USD 200 . it is another model XX. The offer of this model is USD 175 . Only adjudge from the appearance . they are very similar . but they are completely of quality . they difference between the two model are listed as following :
1 2 3 ……
the price difference is USD 20 . and we can supply you one year guarantee . So could you tell me what you and your customers should pay the super quality ? what is the result of the 20/360=??????
The reason why I have not introduce the products priced USD 175 originally is that I think the quality is the heart of the products . if your customer would like to do business with you is not depend on the price , just depend on the quality 。if you can search a products of high quality , they will do not care too much about the price .
第一步,明確告訴玻璃鋼格柵板客戶(hù)我們也能做這個(gè)價(jià)格,但質(zhì)量會(huì)有所不同。
第二步,如果可能推薦類(lèi)似但價(jià)格比較低的產(chǎn)品。如果可能要比玻璃鋼格柵板客戶(hù)的目標(biāo)價(jià)格低,至少是要等于。 第三步,讓他自己考慮選擇那一個(gè)產(chǎn)品。將兩個(gè)產(chǎn)品的不同之處羅列出來(lái)??梢詫⒉顑r(jià)除于產(chǎn)品的保質(zhì)期限,那樣會(huì)得到一個(gè)很小的數(shù)字,記得,這個(gè)數(shù)字讓玻璃鋼格柵板客戶(hù)自己算,他會(huì)覺(jué)得和你在幾個(gè)美分上計(jì)較很可笑。
第四步,解釋一下為什么以前沒(méi)有把那個(gè)低價(jià)格的產(chǎn)品介紹給他。盡量讓玻璃鋼格柵板客戶(hù)感覺(jué)你是在為他的長(zhǎng)期生意著想。
適用度:基本上對(duì)所有的玻璃鋼格柵板客戶(hù)合適。
2. 刺激:我們正在和你們國(guó)家的比較大的該產(chǎn)品的進(jìn)口商合作.我們給他的也是這個(gè)價(jià)格。
Example : dear sir , we have already carefully considerated your counter-proposal . however , I am very regret that I can not accept your price .
Actually , we have already exported many containers to xx . we have very good cooperation ship with XX company , which is one of the biggest importer of XX products .
Now , this company import around X containers from us every month .
you are our new customer , and your trial order is not very big . however , you share the same price with this company .
I have enclosed the B/L copy of this company’s order , pls kindly check
so we hope that you can accept our last offer . I have enclosed the P/I for your confirmation again . pls kindly keep us informed if you have paid deposit payment , so that we can arrange production asap .
分析:
第一步,明確告訴球接欄桿客戶(hù)我們不能接受這個(gè)價(jià)格
第二步,我們給某某公司的也是這個(gè)價(jià)格(確認(rèn)該公司確實(shí)比較大,至少要比還價(jià)的這家公司大)。他已經(jīng)買(mǎi)了很多貨了。而你是第一次買(mǎi),量也并不大(潛臺(tái)詞:我給你這個(gè)價(jià)格已經(jīng)夠?qū)Φ闷鹉懔?,你就別還了)。
第三步,為使對(duì)方相信可以將該國(guó)大公司的提單COPY件,合同COPY件,或者是OEM的話(huà),產(chǎn)品照片放在附件中。
第四步,將合同付上要求確認(rèn)。
適用度:該市場(chǎng)上已經(jīng)有比較大的玻璃鋼格柵板客戶(hù),有一定的局限。
3. 哭窮:原材料上漲,退稅降低,利潤(rùn)本身已經(jīng)很低了……
Example: dear friend , we have already carefully considerated your counter-proposal . however , I am very regret that I can not accept your price .
Actually , I have already given you the best offer , it leave us with only the smallest of margins .
As you known , now the market is very competitive .
1 the raw material of the XX products has been increased , I think you have already heard from other suppliers .
2 the drawback of the XX products will be 11% instead original 13% . so it is we do not make concession , it is our government can not let us give you concession again .
we hope that you can understand our situation clearly , and accept our best offer .
分析:
第一步,明確告訴玻璃鋼格柵板客戶(hù)我們不能接受這個(gè)價(jià)格;
第二步,分析原因;
第三步,希望接受我們的比較后報(bào)價(jià)。
適用度:價(jià)格確實(shí)已經(jīng)是不能再降了,有一定的局限。
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